Holiday Special Order Date for Bisque and Glaze.  Plan Accordingly.  Click here. 

Defective Claims Form

Defective Claims 

Claims for defective or damaged items can be processed by filling out this form.  Click here.   

The total amount of your claim will be a credit to your account to be applied to future orders. 

We reserve the right to audit claims from time to time.   

Damaged Shipments 

Please email orders@ceramicarts.com with pictures of your damaged skid or shipment within 1 day of receiving your order. 

Please mark on the bill of lading “Damaged Shipment”.